Privacy Policy
Note for the site owner: This is a standard starting template, not legal advice. Once payments, appointment booking, and customer data storage are live, have a licensed attorney confirm this meets applicable privacy law requirements for where you operate (and where your customers are).
Last updated: October 2026 (placeholder — update when this page is finalized)
1. Information We Collect
When you book a visit, request a quote, or contact us through this website, we collect information you provide directly, such as your name, phone number, email address, property address, and details about your project. If you make a payment, our payment processor (Stripe) handles your card details directly — we never receive or store your full card number.
2. How We Use Your Information
We use the information you provide to schedule appointments, prepare quotes, manage your project, process payments, generate invoices and receipts, and communicate with you about your project. We do not sell your personal information to third parties.
3. Information Sharing
We share information only as needed to provide our services — for example, with our payment processor (Stripe) to process payments, or with email service providers to send booking confirmations and receipts. [Placeholder — list any additional third-party services once finalized, e.g. email/SMS providers.]
4. Data Storage & Security
Customer and project information is stored securely and access is restricted to authorized administrators. We do not store raw payment card information on our systems.
5. Cookies
This website may use basic cookies required for core functionality (such as keeping a form submission secure). [Placeholder — update if analytics or marketing cookies are added later, and add a cookie consent notice if required in your jurisdiction.]
6. Your Rights
You may request to see, correct, or have your personal information deleted from our records by contacting us at the email below, subject to any records we're legally required to retain (such as invoices for tax purposes).
7. Changes to This Policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision.
8. Contact
Questions about this policy or your information can be sent to info@solidcoatflooring.com.